CAREERS | Southeast Arkansas Economic Development District

Southeast Arkansas Economic Development District

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JOB ANNOUNCEMENTS

JOB ANNOUNCEMENT: Resource Specialist

LOCATION: Arkansas Workforce Center-Pine Bluff

SUPERVISOR: WIOA Regional Manager

CLASSIFICATION: Full Time, Non-Exempt

DESCRIPTION: The Resource Specialist shall be responsible for playing a large role in the implementation and preservation of the Workforce Innovation and Opportunity (WIOA) Act within the geographic area assigned. The person filling the position must work with minimum supervision and work with the Regional Manager to assure that all components of the WIOA program meet the requirements as
established in the WIOA Law and regulations and as set forth by the local workforce development board.

RESPONSIBILITIES/DUTIES:

Serve as intake person and registrar for WIOA services and Arkansas Workforce Center services.
Provide direct customer service to applicants by conducting pre-interviews, initial assessments and providing participants with the full array of services available in workforce centers.
Identify, recruit, and assist participants from targeted populations for WIOA Programs.
Serve as a resource coordinator for the office and work closely with partner agencies to refer customers for appropriate services.
Prepare materials for marketing events and other workforce-related/sponsored activities.
Assist WIOA Regional Manager in miscellaneous duties related to workforce center operations.
Operate in receptionist role as needed.
Assist with the day-to-day field work of special projects.
Represent the agency at marketing events and other workforce-related/sponsored activities.
Substitute at other centers when staff coverage is low.
Document events and services provided to participants using a computer software management information system and customer visit log.
Assist jobseekers in securing employment.
Provide 12 months of follow-up services, including but not limited to mentoring on the job and continual retention services throughout that timeframe.
Develop reports of workforce center activity and data related to assigned office and geographic region.
Ability to utilize and understand laws, regulations, policies, and procedures to perform all aspects of job responsibilities.
Other duties assigned by management.

SKILLS/QUALIFICATIONS:

Formal Equivalent of a High School Diploma with some college preferred. Relevant and related work experience may be substituted.
Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve and be self-sufficient while working with little supervision, but with high ethical standards.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
An advanced skill set in word processing, communications, preparation of reports, data entry and other administrative skills.
Excellent communication skills – written and verbal.
Extremely organized and detail oriented, ability to prioritize projects, multi-task, strong problem-solving skills and good research skills.
Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.
Knowledge of general business operations.
Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.
Use of proper grammar and telephone etiquette.
A dynamic, positive self-starter who is able to work autonomously.
Ability to critically think and take initiative.
Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.
Ability to operate office machines and equipment.
Knowledge of computer programs Microsoft Word, Outlook, Excel & PowerPoint, etc.
Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL WORK CONDITIONS:
Ability to operate a motor vehicle and travel in state.

No phone calls will be accepted.

Visit southeastarkansas.org, under the Careers tab, to complete an online application. Partial applications will not be accepted.

Southeast Arkansas Economic Development District, Inc is an Equal Opportunity/Affirmative Action Employer.

JOB ANNOUNCEMENT: Career Advisor in Crossett

Location: Crossett, Arkansas Workforce Center - PART-TIME

Summary of Job Duties:

1. Provide direct customer service to applicants by interviewing and collecting eligibility documents from interested parties for appropriate employment and training services.

2. Perform case management duties by documenting and tracking services and activities provided to program participants using a computer software management information system
3. Develop Individual Employment Plans and Individual Service Strategies for Youth, Adults and Dislocated Workers based on participant’s needs.
5. Assist participants with enrolling in adult education, college, vocational training, apprenticeships, and other opportunities that lead to placements in substantial employment.
6. Work closely with institutions of learning and partner agencies to refer clients for appropriate services.

Minimum Requirements:

Formal equivalent of a bachelor’s degree in public administration, social work, business, human services or related field from an accredited college or university.
Must be proficient in using Windows and Microsoft Office software including Word, Excel, and Outlook. The ability to effectively maneuver through electronic management information systems assigned to the program.
Must have the ability to be self-sufficient and work with little supervision, but with high ethical standards. Ability to manage one’s time efficiently to meet project goals, performance measures and engage participants in services.
Must have excellent written and oral communication skills.
Must have reliable transportation and be willing to travel occasionally.
All WIOA Employees must pass a state background check.

No phone calls please.

Visit southeastarkansas.org, under the Careers tab, to complete an online application. Partial
applications will not be accepted.

Southeast Arkansas Economic Development District, Inc is an Equal Opportunity/Affirmative Action Employer.

JOB ANNOUNCEMENT: Career Advisor in Dumas

Location: Dumas, Arkansas Workforce Center - PART-TIME

Summary of Job Duties:

1. Provide direct customer service to applicants by interviewing and collecting eligibility documents from interested parties for appropriate employment and training services.

Formal equivalent of a bachelor’s degree in public administration, social work, business, human services or related field from an accredited college or university.
Must be proficient in using Windows and Microsoft Office software including Word, Excel, and Outlook. The ability to effectively maneuver through electronic management information systems assigned to the program.
Must have the ability to be self-sufficient and work with little supervision, but with high ethical standards. Ability to manage one’s time efficiently to meet project goals, performance measures and engage participants in services.
Must have excellent written and oral communication skills.
Must have reliable transportation and be willing to travel occasionally.
All WIOA Employees must pass a state background check.

No phone calls please.

JOB ANNOUNCEMENT: Business Services Specialist

Location: Southeast Arkansas Economic Development District, Inc. – Pine Bluff

Supervisor: WIOA Regional Manager

Classification: Part Time, Non-Exempt

DESCRIPTION:
The Business Services Specialist (BSS) serves as a primary provider of outreach/business engagement services of the Workforce Innovative and Opportunity Act (WIOA) within the Southeast Arkansas 10-county service area. The BSS will be responsible for developing relationships with local businesses, community organizations, and business support systems while getting the pulse of local labor markets and business needs.

The BSS must have the ability to work with minimum supervision under the leadership of the Director of Workforce Development and WIOA Regional Manager to ensure that all components of the WIOA program meet the requirements as established in the WIOA Law and regulations and as set forth by the Southeast Arkansas Workforce Development Board.

RESPONSIBILITIES/DUTIES:

Identify and recruit participants from targeted populations for WIOA Programs.
Track and maintain high levels of participant and employer outcomes, to ensure that WIOA performance measures are being met.
Track and allocate time spent on workforce activities to report on bi-monthly timesheets.
Assist participants in securing employment when they have met all goals and completed the career pathways developed during enrollment and participation.
Work closely with training providers and partner agencies to refer participants for appropriate services.
Work closely with employers to help meet the needs of business and industry and to secure placements for participants.
Ability to utilize and understand laws, regulations, policies, and procedures to perform all aspects of job responsibilities.
Prepare and execute agreements for Adult and Dislocated Worker work experience activities.
Coordinate Adult and Dislocated Worker work experiences, transitional jobs, OJT, and other special projects. Including but not limited to: job development, securing worksites, providing orientation sessions with employers/worksites, processing worksite agreements, and distributing/collecting payroll documents and other necessary forms.
Contact businesses to solicit job vacancy listings, determine companies’ requirements, and develop relevant tools such as job descriptions.
Collaborate with Career Advisors in reviewing job orders to match applicants with job requirements, using manual and/or computerized file searches in ARJobLink.
Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Amended Act (ADA), and assist EEO officer with site visits and monitoring.
Participate as needed in on and off-site job fairs, career day events, workshops, seminars, and other employment-related activities.
Maintain existing business accounts while developing new accounts (particularly new business accounts in key industries).
Record Business Services activity and data into management information systems including ARJobLink and Salesforce.
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and civic groups, and attending trade shows and conferences.
Review and prescreen employer applications completed by job seekers.
Assess the needs of Chief Elected Officials and community leaders, identifying challenges and workforce concerns in the ten-county region.
Strategically plan events and programs designed to connect job seekers with employers.
Prepare and present monthly reports outlining the outreach efforts and outcomes of business services in Southeast Arkansas.
Collaborate with WIOA partners to develop a unified and robust business services delivery system.
Delegate and assign tasks and projects to the Business Services Specialist.
All other duties as assigned.

SKILLS/QUALIFICATIONS:

Formal Equivalent of a Bachelor’s Degree in Business, Public Administration, Marketing,
Communications, Social Work, or a related field from an accredited College or University. Relevant and related work experience may be substituted.
Five years of experience in a supervisory and leadership capacity.
Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve, and be self-sufficient while working with little supervision, but with high ethical standards.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
An advanced skill set in word processing, communications, preparation of reports, data entry, and other administrative skills.
Excellent communication skills – written and verbal.
Extremely organized and detail-oriented, ability to prioritize projects, multi-task, strong problem- solving skills, and good research skills.
Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.
Knowledge of general business operations.
Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.
Use of proper grammar and telephone etiquette.
A dynamic, positive self-starter who is able to work autonomously.
Ability to critically think and take initiative.
Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.
Ability to operate office machines and equipment.
Knowledge of computer programs Microsoft Word, Outlook, Excel & PowerPoint, etc.
Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL WORK CONDITIONS:
Ability to operate a motor vehicle and travel in state.

No phone calls will be accepted.

Visit southeastarkansas.org, under the Careers tab, to complete an online application. Partial applications will not be accepted.

ONLINE APPLICATION